1. Information We Collect
When you use our Enterprise Sales Diagnostic Quiz, we collect the following information:
- Personal Information: Name, email address, and contact information you provide when completing the quiz or making a purchase
- Quiz Responses: Answers to diagnostic questions about your sales challenges and pipeline
- Payment Information: Processed securely through Stripe - we do not store your full credit card details
- Usage Data: Pages visited, time spent, click patterns, and interaction data
- Device Information: IP address, browser type, device identifiers, and operating system
2. How We Use Your Information
We use your information to:
- Provide personalized diagnostic results and product recommendations
- Process your purchases and deliver digital products
- Send you relevant educational content, newsletters, and updates via email
- Improve our services, quiz accuracy, and user experience
- Analyze usage patterns and optimize our marketing efforts
- Respond to your inquiries and provide customer support
- Comply with legal obligations and prevent fraud
3. Third-Party Services
We use the following third-party services to operate our business:
- Stripe: Payment processing and secure transaction handling
- ConvertKit: Email marketing and automation platform
- Google Analytics: Website analytics and user behavior tracking
- Meta (Facebook Pixel): Advertising optimization and retargeting
- Madgicx Signals Gateway: Marketing attribution and tracking
- Vercel: Website hosting and content delivery
These services have their own privacy policies governing how they collect and process your data. We encourage you to review their privacy policies.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your quiz progress and preferences
- Track website usage and analytics
- Provide personalized advertising across platforms
- Measure the effectiveness of our marketing campaigns
You can control cookies through your browser settings, but disabling them may affect your experience on our site.
5. Data Security
We implement industry-standard security measures to protect your personal information, including:
- SSL/TLS encryption for all data transmission
- Secure payment processing through Stripe (PCI compliant)
- Regular security audits and updates
- Limited access to personal information on a need-to-know basis
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt-Out: Unsubscribe from marketing emails at any time using the link in our emails
- Data Portability: Request your data in a structured, machine-readable format
To exercise any of these rights, please contact us at btd@focuspipe.com
7. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. We ensure appropriate safeguards are in place to protect your personal information in accordance with this Privacy Policy.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
11. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information we collect, use, disclose, and sell
- The right to delete personal information we have collected from you
- The right to opt-out of the sale of your personal information
- The right to non-discrimination for exercising your CCPA rights
To exercise your CCPA rights, please contact us at btd@focuspipe.com
12. GDPR Rights (EU Users)
If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including:
- Right of access to your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent at any time
To exercise your GDPR rights, please contact us at btd@focuspipe.com