Terms of Service

1. Acceptance of Terms

By accessing and using the BowTiedDingo Enterprise Sales Diagnostic Quiz and related services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

BowTiedDingo provides an enterprise sales diagnostic quiz and digital educational products, including but not limited to:

• Interactive sales diagnostic quiz
• Digital PDF frameworks and guides
• Email communications and educational content
• Coaching and consulting services (if applicable)

3. User Accounts and Eligibility

To use our services, you must:

• Be at least 18 years of age
• Provide accurate and complete information
• Maintain the security of your account credentials
• Accept full responsibility for activities under your account

4. Payment Terms

All purchases are processed securely through Stripe. By making a purchase, you agree to:

• Pay the listed price for all products and services
• Provide accurate billing and payment information
• Authorize us to charge your payment method
• Accept our refund policy as stated herein

All prices are in USD unless otherwise stated. We reserve the right to modify prices at any time, but changes will not affect orders already placed.

5. Refund Policy

We offer a 30-day money-back guarantee on all digital products. To request a refund:

• Email us at btd@focuspipe.com within 30 days of purchase
• Include your order number and reason for refund
• Refunds will be processed within 5-10 business days

After 30 days, all sales are final. No refunds will be issued for partially consumed content or expired access periods.

6. Intellectual Property Rights

All content, materials, and intellectual property on our site are owned by BowTiedDingo or licensed to us. This includes but is not limited to:

• Text, graphics, logos, and images
• Sales frameworks, methodologies, and systems
• Quiz content and diagnostic tools
• Software and code

You are granted a limited, non-exclusive, non-transferable license to use purchased products for your personal or business use. You may not:

• Share, resell, or redistribute our content
• Create derivative works based on our materials
• Use our content for competitive purposes
• Remove copyright or proprietary notices

7. User Conduct

You agree not to:

• Use our services for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services
• Impersonate any person or entity
• Harass, abuse, or harm other users
• Collect or store personal data about other users
• Use automated systems to access our services without permission

8. Disclaimers and Warranties

Our services are provided "as is" without warranties of any kind, either express or implied. We do not warrant that:

• Our services will be uninterrupted or error-free
• Defects will be corrected
• Our website is free of viruses or harmful components
• Results obtained from using our services are guaranteed

The educational content and strategies provided are for informational purposes only. Individual results may vary, and we make no guarantees about specific outcomes from implementing our frameworks.

9. Limitation of Liability

To the maximum extent permitted by law, BowTiedDingo shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits or revenue
• Business interruption
• Loss of data or information
• Loss of opportunity or goodwill

Our total liability for any claim arising from your use of our services shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless BowTiedDingo, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of:

• Your use of our services
• Your violation of these Terms of Service
• Your violation of any rights of a third party
• Your failure to comply with applicable laws

11. Termination

We may terminate or suspend your access to our services at any time, without prior notice, for any reason, including:

• Violation of these Terms of Service
• Fraudulent, abusive, or illegal activity
• Non-payment of fees
• At our discretion for any reason

Upon termination, your right to use our services will immediately cease. Provisions of these terms that by their nature should survive termination will survive.

12. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. We will notify users of material changes by:

• Updating the "Last Updated" date at the top of this page
• Posting a notice on our website
• Sending an email to registered users (for significant changes)

Continued use of our services after changes constitutes acceptance of the modified terms.

13. Governing Law and Disputes

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which BowTiedDingo operates, without regard to conflict of law provisions.

Any disputes arising from these terms or your use of our services shall be resolved through binding arbitration, except where prohibited by law. You waive any right to a jury trial or to participate in a class action.

14. Severability

If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

15. Contact Information

If you have questions about these Terms of Service, please contact us:

16. Entire Agreement

These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and BowTiedDingo regarding the use of our services and supersede all prior agreements and understandings.